BigWinnerPro.com Privacy Policy
Last Updated: July 28, 2023
TABLE OF CONTENTS
I. INFORMATION WE COLLECT ABOUT YOU
A. Information You Provide to Us
B. Information We May Automatically Collect About You
C. Information We May Receive from Third Parties
II. COOKIES & OTHER TRACKING TECHNOLOGIES
III. HOW WE USE YOUR INFORMATION
A. Use and Purpose of Processing Your Information
B. Sharing Your Information
IV. LINKS TO OTHER WEBSITES
V. INFORMATION SECURITY
VI. DATA RETENTION
VII. YOUR CHOICES
VIII. ACCESSING, CORRECTING, OR DELETING YOUR INFORMATION
IX. GEOGRAPHIC LOCATION OF DATA STORAGE AND PROCESSING
X. CHILDREN’S INFORMATION
XI. CHANGES TO THIS PRIVACY POLICY
XII. HOW TO CONTACT US
BigWinnerPro.com (“Company,” “us,” “we,” “our”) has created this Privacy Policy to apply to all users and clients of this website and all digital assets, including, if applicable, our mobile site contained or offered therein or concurrently (collectively, our “Services”). This Privacy Policy describes, among other things, the types of information we collect from users when you use our Services, how we use it, and how you can access your information.
This Privacy Policy does not apply to information collected or obtained by any third party, including through any application or content that may link to or be accessible from or on the Services. This Privacy Policy is integrated into and constitutes part of our Terms of Service (“Terms of Service”).
By using the Services and providing us with your personal Information (defined below), you agree to the practices described in this Privacy Policy and the Terms of Service and to the updates to these policies posted here from time to time.

I. INFORMATION WE COLLECT ABOUT YOU
We may collect the following types of information about you, which are described in more detail below: (A) information you provide to us, (B) information we may automatically collect, and (C) information we may receive from third parties. All of the information listed in (A)-(C) is detailed below, and hereinafter referred to as “Information.”
A. Information You Provide to Us
In using our Services, you may provide us with Information, including, without limitation:
Your name, home address, date of birth, phone number, email address, or username and password, or social media usernames;
Your driver’s license (or other government-issued ID) information, proof of address such as a utility bill or bank statement;
Your financial and billing information, such as billing name and address, credit card number or bank account information, transactional information (what you purchased, price, date, and time); and
Any information you voluntarily provide and any inferences we may draw from the information you provide.
B. Information We May Automatically Collect About You
Our Services may automatically collect certain Information about you. This Information may be used by BigWinnerPro.com for the operation of the Services, to maintain the quality of the Services, and to provide general statistics regarding use of the Services. This Information may include:
IP address, which is the number associated with the service through which you access the Internet, like your ISP (Internet service provider);
Location from which you visit or use our Services;
Date and time of your visit or use of our Services;
Domain server from which you are using our Services;
Type of computer, web browsers, search engine used, operating system, or platform you use;
Data identifying the web pages you visited prior to and after visiting our website or using our Services;
Your movement and activity within the Services, which is aggregated with other information; and
Mobile device information, including the type of device you use, operating system version, and the device identifier (or “UDID”).
C. Information We May Receive from Third Parties
We may also collect information about you from other sources, including third parties we collaborate with and from publicly available information. We may combine this information with personal Information provided by you. This helps us update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you. The Information we collect from other sources may include identifiers, commercial information, internet activity information, and inferences about preferences and behaviors. In particular, we collect such Information from the following sources:
Third-party providers of personal information;
Identity verification companies;
Fraud and cybersecurity vendors; and
Marketing partners.
We (directly or through our third-party service providers) may also perform background checks on you to verify your identity, history, or any other information you have provided to us. These background checks may vary on a case-to-case basis and could include credit checks and/or general background investigations. By using our Services, you expressly consent to such background checks and acknowledge that we are not obligated to notify you when we perform a background check or the nature of any investigation.
II. COOKIES & OTHER TRACKING TECHNOLOGIES
We collect the above Information directly and through the use of third parties using certain technologies, such as cookies, web beacons, pixels, tags, JavaScript, and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.
Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our website. We may use the following cookies:
Flash Cookies: We may use local shared objects, also known as Flash cookies, to store your preferences, such as volume control or display content based on what you view on our site to personalize your visit. Third parties, with whom we partner to provide certain features or to display advertising based on your browsing activity, use Flash cookies to collect and store information. Flash cookies differ from browser cookies in the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
Web Beacons: Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users who have visited those pages and for other related statistics (e.g., recording the popularity of certain content and verifying system and server integrity). We may also use these technical methods to analyze traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of Information either directly to us or to a third party authorized by us to collect Information on our behalf. Our Services may use retargeting pixels from Google, Facebook, and other ad networks. We may also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
Analytics: We may use analytics tools, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services. Google may share this information with other services and websites that use the collected data to contextualize and personalize the ads of its advertising network. You can view Google’s Privacy Practices here: Privacy Policy – Privacy & Terms – Google.
Mobile Application Technologies: If you access our website and Services through a mobile device, we may automatically collect Information about your device, phone number, and physical location.
Do Not Track: Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the Information collected on our Services for online advertising and analytics purposes, which is why we provide a variety of opt-out mechanisms listed herein. However, we do not currently recognize or respond to browser-initiated DNT signals.
III. HOW WE USE YOUR INFORMATION
A. Use and Purpose of Processing Your Information
We use and process your Information for purposes that may include, but are not limited to, the following:
Account Management: To set up, administer, or manage your account and records.
Identity Verification: To perform identity and credit check verifications.
Contests and Promotions: To manage contests, promotions, and special offers.
Service Relevance: To help you locate gaming services and features relevant to you.
Transaction Processing: To process transactions and subscriptions made through or in connection with the Services.
Customer Support: To respond to your comments, inquiries, and questions, and to provide customer service.
Marketing and Advertising: To tailor promotions, contests, surveys, or other offerings for you and to reach new players. This includes sending you promotional material or special offers on our behalf or on behalf of our marketing partners, affiliates, and subsidiaries, provided you have not opted out of receiving such communications.
Third-Party Relationships: To manage, improve, and foster relationships with third-party service providers, including vendors, suppliers, affiliates, subsidiaries, and business partners.
Service Improvement: To maintain, improve, customize, or administer the Services, perform business analyses, resolve technical problems, enhance security, or develop new products and services.
Compliance: To comply with our Terms of Service, applicable laws, and regulations, and to respond to lawful requests.
Analytics: For business purposes and business intelligence.
De-identified Information: To use Information that has been de-identified and/or aggregated for purposes not otherwise listed above.
B. Sharing Your Information
We may share your Information in the following circumstances:
Third-Party Service Providers: We may share your Information with third-party service providers with whom we have a contractual relationship. These providers perform various functions or services on our behalf, such as hosting the Services, providing identity verification services, assisting with fraud and cybersecurity, managing databases, performing analyses, sponsoring contests and promotions, providing customer service, or sending promotional communications.
Legal Requirements: We may disclose your Information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Business Transfers: If we undergo a merger, acquisition, or other business transfer, your Information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your Information.
Affiliates: We may share Information with our affiliates, including our parent companies, subsidiaries, and other companies under common control, for the purposes described in this Privacy Policy.
Other Users: In certain circumstances, we may share your Information with other users of the Services, for example, in the context of public forums or user-generated content, subject to your privacy settings.
Marketing Partners: We may share your Information with marketing partners and third parties for advertising purposes, including to help target ads and measure their effectiveness. This sharing will be done in accordance with your privacy preferences and any opt-out choices you have made.
If you have any questions or concerns about how your Information is used or shared, please contact us at support@bigwinnerpro.com.
B. Sharing Your Information (Continued)
Third-Party Service Providers: We may share your Information with third-party service providers who assist us in operating our Services. These providers are authorized to use your Information only as necessary to perform their functions for us. In some cases, we may aggregate your Information so that third parties cannot identify you personally.
Legal, Administrative, and Regulatory Reasons: We may disclose your Information without notice in the following circumstances:
Legal Compliance: When required by law, to comply with court orders, subpoenas, search warrants, or other legal processes.
Investigations and Audits: To cooperate with or undertake internal or external investigations or audits.
Regulatory Requirements: To comply with legal, regulatory, or administrative requirements from governmental authorities, including the Gaming Regulator.
Protection and Defense: To protect and defend the rights, property, or safety of BigWinnerPro.com, our subsidiaries, affiliates, and any of our or their officers, directors, employees, agents, contractors, and users of the Services.
Enforcement of Terms: To enforce or apply our Terms of Service.
Identity Verification: To verify the identity of users of our Services.
Business Transfers: Your Information may be shared, transferred, sold, or otherwise conveyed (“Conveyed”) to a third party in connection with:
Mergers and Acquisitions: A merger with or acquisition by another business entity.
Financing: A financing arrangement.
Asset Sales: The sale of all or substantially all of our assets.
Bankruptcy or Reorganization: An adjudication of bankruptcy, liquidation, or other reorganization.
You agree to any and all such Conveyances of your Information.
Information Shared with Subsidiaries and Affiliates: We may share your Information with our subsidiaries and affiliates for purposes consistent with this Privacy Policy.
Third-Party Partners for Marketing or Analytics: We may share your Information with third-party partners whose offerings we believe may interest you, based on your responses to surveys or other Information you have provided.
Contest or Promotion Participation: If you participate in contests, promotions, or surveys offered through our Services, we may retain your responses for branding, marketing, or research purposes.
Online Communications: Information submitted in public forums (e.g., blogs, live chat rooms, social networks) may be read, collected, or used by us and other participants. You are responsible for the Information you choose to share. We recommend being cautious about disclosing personal Information in public forums.
De-Identified or Aggregated Data: We may aggregate, anonymize, and/or de-identify your Information so it can no longer be linked to you. We may use and share such data for various purposes, including research, marketing, and with third parties like advertisers or sponsors.
With Your Consent: We may share Information with your implied consent in accordance with this Privacy Policy.
IV. LINKS TO OTHER WEBSITES
The Services may include social sharing features and other integrated tools (e.g., Facebook, Twitter, Instagram) that allow you to share actions with other media. Your use of these features may result in sharing information with friends or the public based on your settings with the social media entity. For details on data collection and processing related to these features, refer to the privacy policies of the respective entities.
This Privacy Policy applies solely to Information collected by our Services. We are not responsible for the privacy practices of external websites or social media platforms linked to from our Services. Links to these features do not imply endorsement or recommendation by us.
If you participate in public forums or promotions on our Services, you will be identified by your screen name and any User Content you submit. Such content will be viewable by the public. We cannot control the visibility of Information you share publicly, and we recommend careful consideration before disclosing personal Information in these forums. Do not disclose personal Information about others without their prior, express consent.
V. INFORMATION SECURITY
We implement commercially reasonable measures to protect your Information and provide our Services. However, no data transmitted over the Internet or stored by us or our third-party service providers can be guaranteed to be 100% secure. As such, we do not promise or guarantee that your Information or private communications will always remain private or secure. We are not liable for any misuse, access, acquisition, deletion, or disclosure of your Information by third parties.
If you suspect that your Information has been accessed or acquired by an unauthorized person, please contact us immediately at [Your Contact Email] so that we can take appropriate actions.
VI. DATA RETENTION
We retain your Information only for as long as necessary to provide you with our Services. If you wish for us to stop using your Information, please contact us at [Your Contact Email]. Note that closing your Account may result in the forfeiture of any promotional bonuses, prizes, or benefits.
Following the closure of your Account, we may retain and process your Information to comply with legal obligations, resolve disputes, and enforce agreements. We may delete certain records in accordance with our routine record-keeping practices. We are not obligated to store Information indefinitely and are not liable for any issues related to the destruction of your Information.
VII. YOUR CHOICES
If you wish for us to cease processing your Information, please contact us, and we will take commercially reasonable steps to accommodate your request.
A. Marketing Communications: To stop receiving marketing and promotional emails, click the “unsubscribe” link in the email or contact us at [Your Contact Email] for further assistance.
B. Text Messages: By opting into our text messaging services, you consent to receive text messages, including those sent using an automatic telephone dialing system (ATDS), to the mobile number you provided. If you no longer wish to receive text messages, reply “STOP” (or follow other instructions provided) to opt-out. Standard message and data rates may apply.
VIII. ACCESSING, CORRECTING, OR DELETING YOUR INFORMATION
You have the right to access, correct, or request deletion of your personal Information. To make such requests, please contact us at [Your Contact Email]. We will take reasonable steps to accommodate your request in accordance with applicable laws.
IX. GEOGRAPHIC LOCATION OF DATA STORAGE AND PROCESSING
Your Information may be stored and processed in countries outside of your country of residence, where data protection laws may differ. By using our Services, you consent to the transfer of your Information to these locations and acknowledge that adequate data protection measures are in place.
X. CHILDREN’S INFORMATION
Our Services are not directed to children under the age of 18. We do not knowingly collect personal Information from children under 18. If we become aware that we have collected personal Information from a child under 18, we will take steps to delete such Information.
XI. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your Information.
XII. HOW TO CONTACT US
For any questions, comments, or concerns regarding this Privacy Policy or our Services, please contact us at [Your Contact Email].
C. Location Information for Real-Money Gaming
It is a federal offense and a violation of Gaming Jurisdiction law for individuals physically located outside of the Gaming Jurisdiction to engage in internet wagering through a casino in the Gaming Jurisdiction. To participate in certain features offered on our website, including wagering games, you must be physically located within the Gaming Jurisdiction. If you disable or attempt to disable our use of Geolocation Technologies, you will not be able to participate in wagering games available through our Services, but you may continue to access and use other parts of the Services. You may choose to disable certain Geolocation Technologies through your mobile device’s location settings.
D. Push Notifications
With your consent, we may send push notifications to your mobile device to provide game-related information, service updates, promotional communications, and other related messages. You can deactivate push notifications by changing the notification settings on your mobile device or by opting out through your My Account page.
E. Flash Cookies
You may opt out of Flash Cookie placement by visiting Adobe’s Flash Cookie Opt-out Page.
F. Opting Out of Direct Marketing by Third Parties
To manage your preferences for marketing communications, you can use the following options:
Opt-out of tracking and receiving tailored advertisements on your mobile device by downloading the App Choices app from About Ads.
Opt-out of receiving targeted advertisements by using the NAI Opt-out tool available at Network Advertising Initiative Opt-out or by visiting About Ads.
Opt-out of having your activity on our Services shared with Google Analytics by installing the Google Analytics opt-out add-on for your web browser at Google Analytics Opt-out.
G. Withdrawing Your Consent
Except as required for processing transactions, maintaining business records, or as permitted by applicable law, you may withdraw or modify your consent to the processing of your Information, subject to legal and contractual restrictions, with reasonable notice. Please be aware that withdrawing consent may affect our ability to provide you with certain Services or notifications.
VIII. Accessing, Correcting, or Deleting Your Information
To the extent permitted by applicable provincial laws, we will honor requests for access, correction, or deletion of your personal Information following proper authentication and verification. For more details on how to exercise these rights, please refer to the “How to Contact Us” section below. We strive to ensure that the Information we hold is accurate and up to date. Please promptly update your Information if you notice any inaccuracies.
IX. Geographic Location of Data Storage and Processing
The Information collected through our Services is processed and stored in databases located in the United States and Canada. If you access our Services from a country outside of the United States or Canada, you are transferring personally identifiable information to the United States, and you acknowledge that data protection laws in the United States may differ from those in your country. By using our Services, you consent to this transfer and the handling of your Information in accordance with this Privacy Policy.
X. Children’s Information
Our Services are intended for users aged nineteen (19) and older. We do not knowingly collect Information from individuals under the age of nineteen (19). If we discover that we have collected Information from a user under this age, we will take steps to delete the Information. If you are a parent or guardian and believe that we have mistakenly collected Information from your child under nineteen (19), please contact us as detailed in the “How to Contact Us” section below.
XI. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our products, services, technologies, regulatory requirements, or for other reasons. Any modifications will be posted on this page with an updated “Effective Date.” It is your responsibility to review this Privacy Policy periodically for any changes. Continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
XII. How to Contact Us
If you have any questions about this Privacy Policy or the Information we have collected about you, please reach out to us using the contact details below:
Email: privacy@bigwinnerpro.com

We are here to assist you with any concerns or inquiries you may have regarding your Information and our Privacy Policy.